Gold, Silver, and Bronze Stevie® Award winners in the 20th annual IBAs are listed by category, arranged in the following groups of categories. Winners were determined through more than two months of judging by the average scores of more than 230 professionals worldwide. Winners were celebrated during a gala event in Rome, Italy on Friday, 13 October.
Best Business Technology Pivot
GOLD STEVIE® WINNER:
SILVER STEVIE® WINNER:
DHL Global Forwarding Americas, Tempe, Arizona, United States: DHL ForwardTechInspiro Relia, Inc., Makati City, National Capital Region, Philippines: Driving Digital Transformation for Better Customer and Employee Experiences
BRONZE STEVIE® WINNER:
Compucom, Fort Mill, South Carolina, United States: Compucom Digital Transformation Realizes $25 Million Benefits AnnuallyFlintfox, Sydney, New South Wales, Australia: Flintfox's Technology PivotTUPRAS, Istanbul, Turkey: Terminal Automation System – Contactless Business
Best Technical Support Solution - Computer Services
GOLD STEVIE® WINNER:
SILVER STEVIE® WINNER:
Itransition Software Limited, London, United Kingdom: Itransition's ITSM process optimization
BRONZE STEVIE® WINNER:
E.ON, Gladbeck, Nordrhein-Westfalen, Germany: E.ON´s Office Buddy, a digital assistant designed to simplify and optimize everyday work for employeesIBM, Armonk, New York, United States: Improving Complex Sales Process Execution in JapanZorlu Enerji, Istanbul, Turkey: Zorlu Enerji
Best Technical Support Solution - Computer Technologies
GOLD STEVIE® WINNER:
BRONZE STEVIE® WINNER:
Aselsan, Ankara, Turkey: CRM Field Service SolutionGrazitti Interactive, Mountain View, California, United States: SearchUnify's Escalation Predictor
Best Technical Support Strategy and Implementation
GOLD STEVIE® WINNER:
Tata Consultancy Services, Mumbai, India: AI driven technology Health Check-leveraging TCS Ignio
BRONZE STEVIE® WINNER:
Allianz Technology SE, Trivandrum, Kerala, India: Password less authentication using a multifactor authenticator appBorusan Otomotiv Grubu, Istanbul, Turkey: Borusan Otomotiv's RPA JourneyCathay United Bank, Taipei, Taiwan: Personalization at ScaleCisco Systems, San Jose, California, United States: Pioneering Platform Migration: A Masterclass in Automation, Precision, and SavingsCondé Nast, New York, New York, United States: Unified Vision, Global Impact: Condé Nast's Pioneering Technical Support TransformationIBM, Armonk, New York, United States: Customer Support Migration
Technology Department of the Year
GOLD STEVIE® WINNER:
BRONZE STEVIE® WINNER:
A.S. Watson, New Territories, Hong Kong: O+O IT Strategy & PlatformAyala Land, Inc - Makati Development Corporation, Taguig City, Philippines: AYALA LAND, INC. – MAKATI DEVELOPMENT CORPORATION: Building Information Modeling Division (BIMD)DHL Express Qatar, Doha, Qatar: DHL Express Qatar
Technology Executive of the Year
GOLD STEVIE® WINNER:
Mastercard, Purchase, New York, United States: Ed McLaughlin, President and Chief Technology Officer
SILVER STEVIE® WINNER:Amazon, Seattle, Washington, United States: Ashlesha Kadam, Product Head, Amazon MusicQ4, Inc., Toronto, Ontario, Canada: Warren Faleiro, Chief Technology OfficerSplash Box Marketing, LLC, Hendersonville, Tennessee, United States: Craig Woldt
BRONZE STEVIE® WINNER:
IBM, Armonk, New York, United States: Jacob Novoa, Global Operation Leader for Devices@IBMRobert Half, Menlo Park, California, United States: James Johnson, Executive Vice President & Chief Technology OfficerSynoptek, Toronto, Ontario, Canada: Rohan Roger, CTO/SMB CIOTata Consultancy Services (Philippines), Taguig City, Philippines: Shiju Varghese: Accelerating TCS's Growth through Excellence and InnovationUserful, San Ramon, California, United States: Reza Razavi, Chief Technology OfficerViettel IDC, Hanoi, Vietnam: Mr. Hoang Van Ngoc - CEO
Technology Team of the Year
GOLD STEVIE® WINNER:
8X8, Campbell, California, United States: The Professional Services Team at 8x8
SILVER STEVIE® WINNER:
Tata Consultancy Services, London, United Kingdom: TCS & The Co-op
BRONZE STEVIE® WINNER:
Arch Insurance, Hunt Valley, Maryland, United States: Arch Insurance Technology TeamMicroHealth, LLC, Vienna, Virginia, United States: MicroHealth's Grants.gov Delivery Team
Written by: The international Business Awards.